Looking to eliminate the need for manual payment processing? Want to maximize personnel hours? How about increase the service performance of your billing department?
Insperia can make it happen with Pay-By-Phone.
For the past ten years Insperia has been helping clients achieve higher customer service standards through the automation of customer payments through Pay-by-Phone (PBP). Whether the customer would like to pay by credit card or check, with the Insperia PBP the payment is processed with no impact on your customer service department.
The PBP system integrates with your current network infrastructure, billing system and payment processing company to completely eliminate the need for manual processing. Customer service representatives can now focus on customers in need, because this middleware is completely integrated.
Processing payments is just the beginning, as your business needs change so does PBP. Over the past years, Insperia has developed new modules to ensure that PBP is meeting the growing demand of our clients. Pay-By-Phone currently processes thousands of transactions daily, across 18 different Comcast sites ranging in size from 50 to over 500 reps.
Achieve a higher rate of automation, 24/7 availability, and reduced processing expenses with Insperia's Pay-by-Phone customer payment solution.